Frequently Asked
Questions

• Where can I buy florence by mills products?

  florence by mills beauty products are available at Ulta.com, Amazon.com, ShoppersDrugMart.com, Douglas.com

   

• Are florence by mills products vegan?

  At florence by mills, we are vegan, which means our products do not contain any animal-derived ingredients.
  For information on specific products, please refer to the ingredients tab on the product pages.

• Are florence by mills products cruelty-free?

  At florence by mills, we are cruelty-free and follow the NAT laws set by the 2009 EU laws, which means that florence by mills does not and has not conducted animal testing on our products since the launch of our brand in 2019.

• Are florence by mills products safe to use on all skin types?

  Yes, all florence by mills products have been tested and determined suitable for all skin types. However, if you have a specific concern, we recommend reviewing the product with your dermatologist and spot testing the product before use.

• Are florence by mills products dermatologist tested?

  Yes, all florence by mills products are dermatologist tested.

• I have a gluten allergy, are your products produced in a facility with gluten?

  florence by mills products do not contain any gluten. However other products with gluten may have been produced in the same facility.

• Do florence by mills products contain soy?

  No, florence by mills products do not contain any soy. However other soy-containing products may have been produced in the same facility.

• Are florence by mills products safe for sensitive skin, psoriasis, acne, eczema, keratosis pilaris or rosacea?

  All florence products have been dermatologist tested and are suitable for all skin types. However if you have specific skin concerns, we recommend consulting your dermatologist prior to use.

• Is our website secure?

  Our secure servers protect your information using advanced encryption and firewall technology throughout the ordering process. Most browsers will show a lock icon in the top status bar on secure pages. Look for this icon on any web page that asks for your personal information. To further ensure your security, we use state of the art SSL (secure sockets layer) encryption to protect your personal information from unauthorized use. View the privacy policy here. We do not store credit card information on our site.

• How can I contact florence by mills beauty?

  Still have a question or comment? send us a note at hello@florencebymillsbeauty.com